The staff went above and beyond during our stay, helping us secure transportation and providing a warm farewell. Riza's exceptional service truly stood out and made our family experience stress-free.

Our two-night stay was fantastic! The food at Cucina was a highlight, especially breakfast. The room was spacious with a nice upgrade, and the views were outstanding! Would definitely return.

Had an amazing time with friends! We enjoyed delicious meals at the diverse restaurants and loved lounging by the outdoor swimming pool. Despite some minor issues with the elevator, the comfortable vibe and warm service made our stay special. Highly recommend the spa and fitness center for a refreshing break.

The elevator situation could be a bit frustrating at times, as you had to wait longer to get to your room.

our family always has a blast at marco polo ortigas manila! the heated pool keeps the kids entertained, and the complimentary birthday cake was such a sweet touch. the staff here are super friendly. a special shoutout to andrea in reservations for her excellent help!

would recommend

The heated pool was fantastic, and my kids couldn’t get enough of it! I also loved the spa lounge and the indoor swimming pool for relaxation. Just a heads up, the room's view was great, but there was some noise from the street during the night. 😊

The elegant decor and spacious common areas made navigating the hotel a breeze, especially for us seniors. It felt like a luxurious stroll through a beautifully designed art gallery, enhancing the overall experience immensely.

More seating areas for relaxation would be nice.

great staff but location poses challenges

The staff are truly exceptional. Their friendliness and willingness to assist made our family feel welcomed and valued. One memorable highlight was Riza, who went above and beyond to ensure our needs were met during our stay. Additionally, the mountain view from our room was breathtaking, adding a unique touch to our experience.

The only downside is the location, which can be challenging due to traffic.

Would recommend for strolling around

Comfortable room, welcoming staff, equipped with great amenities, including free wi-fi and a heated indoor pool that my daughter loved using on quiet weekdays.

For us it was ideal.

My stay was unfortunately marred by several issues. The breakfast service was disappointing, as I was told the buffet would open at 6 am, but it actually started 30 minutes later. Furthermore, the staff's response to my early requests for food was frustratingly inadequate. I was offered salted eggs instead of something more substantial. Additionally, the cleaning service felt intrusive, constantly knocking on my door to inquire when I’d be leaving the room. This was especially annoying since I wanted to rest due to jetlag.

would come again

The deluxe city view twin room had a private bathroom with free toiletries and a huge shower. The staff were super friendly during check-in. Loved the breakfast buffet with freshly baked pastries and hot options. The indoor swimming pool was great for a morning dip. Located near shopping centers made it super convenient for exploring.

I truly enjoyed the elegant decor and spacious common areas of Marco Polo Ortigas Manila. The thoughtful design made it easy for me to navigate throughout the hotel, enhancing my overall experience as a senior traveler.

More seating areas for relaxation would be nice.

This hotel suits me perfectly with its free wi-fi, fitness center, and indoor swimming pool. On my first stay, the staff assisted me with currency exchange recommendations. Zaffy. I’ll definitely come back for a city trip!