Marco Polo Ortigas Manila

ex. Best Western

Meralco Ave. And Sapphire St., Manila, Philippines, 1600show map
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Rooms and Guests
2Guests1room
Highlights
8
FabulousBased on  42 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Philippines

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Overview

The 4-star F1 Hotel is set just 2.8 km from Ayala Triangle Gardens.

The property lies within 1500 meters from Guadalupe Church.

There are boutiques, a mall and a market located nearby.

A 20-minute walk from Buendia MRT train station.

Rooms

Guests of F1 Hotel are offered to take advantage of climate control, a safe, a mini-fridge and a telephone provided in non-smoking rooms. The rooms have a view over the city. Bathrooms are appointed with a shower and bathrobes.

Eat & Drink

Gram's Diner treats guests with Asian dishes and is 100 meters away.

Services

Service-minded staff offers dry cleaning, 24-hour security and ironing service.

Relax

F1 Manila Hotel also has cribs and a pool for guests travelling with children. Active travelers will appreciate a gym and a fitness center available on site.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Private parking is possible on site for free.

Number of floors:   17.  Number of rooms:   316.

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Facilities
Free Wi-Fi

Free Wi-Fi in rooms

Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Cafe

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Sports & Fitness

  • Fitness centre

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Wedding services
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • Continental breakfast
  • A la carte restaurant
  • Fine dining
  • Cafe
  • Snack bar
  • Bar/ Lounge area
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Secretarial service
  • Projector
  • Fax/Photocopying

Children

  • Cots
  • Paid babysitting/ Child services
  • Game console
  • DVDs/ Videos for children
  • Children's play area
  • Kids club

Spa & Leisure

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • Sea view
  • City view
  • Bay view
  • Park view

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Living room
  • Sitting area
  • Tea and coffee facilities
  • Turndown service
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe
  • Slippers
  • Free toiletries
  • Lighted makeup mirror

Self-catering

  • Mini-fridge
  • Electric kettle

Bedroom

  • Down/Feather pillows
  • Down comforter

Media

  • Flat-screen TV
  • Internet television
  • International calls
  • Direct dial telephone
  • Plug adaptor
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 6 yearsExisting beddingFREEExtra bedChildren above
6 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
MetrowalkMetrowalk700 ft
Asian Development BankAsian Development Bank1000 ft
SM MegamallSM Megamall2300 ft
Shangri-La PlazaShangri-La Plaza3300 ft
Meralco TheatreMeralco Theatre700 ft
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Brazil! Brazil!Brazil! Brazil!200 ftMetrowalk
Pancake HousePancake House500 ft
Manang's ChickenManang's Chicken500 ftAIC Tower, Garnet Road
Akiga Japanese RestaurantAkiga Japanese Restaurant900 ftThe Podium, Grnd. Flr., ADB Ave.
Uncle Moe's Shawarma HubUncle Moe's Shawarma Hub1400 ftCity Golf Plaza, J. Vargas St., Ortigas
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Greenhills Shopping CentreGreenhills Shopping Centre1.4 mi
Sampaguita GardensSampaguita Gardens2.4 mi
KidZania TaguigKidZania Taguig2.4 mi
Century CityCentury City2.8 mi
Buendia MRT StationBuendia MRT Station2.9 mi
Power Plant MallPower Plant Mall2.4 mi
SerendraSerendra2.5 mi
Bonifacio Global CityBonifacio Global City2.5 mi
Smart Araneta ColiseumSmart Araneta Coliseum2.4 mi
Salcedo Saturday MarketSalcedo Saturday Market3.3 miTordesillas St Salcedo Village
Greenbelt MallGreenbelt Mall3.7 miGreenbelt Dr
Manila City HallManila City Hall4.4 miPadre Burgos St
Quezon Memorial CircleQuezon Memorial Circle4.5 miElliptical Road
University of Santo Tomas University of Santo Tomas 4.8 miEspana St Sampaloc
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Getting around
Airports
Ninoy Aquino Intl (MNL)6.2 mi
NAF (NSP)12.4 mi
Train
Buendia MRT Station3.0 mi
Ayala MRT Station3.5 mi
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Reviews
8.0
FabulousBased on  42  reviews
  • 4.6
    Guest rating

    The breakfast was very good and the staff where very good

    I felt very harassed to use the hotel taxi the cost they charge is 1500paso when you can get your own for 500 paso to the airport the hotel say they give airport transfers but do not say about the rip off fees

  • 7.4
    Very good

    I loved the location. So many malls, restaurants, markets are around the area! The Room was not bad.

    I thought it was a 5 star hotel because Booked.net said so but it appeared to be just a 4 star hotel. The hotel is just so ordinary.

  • 5.8
    Guest rating

    There was a problem on arrival - the price quoted on my reservation made with Booked.net said "Total price of this room is ...." but the rate I was quoted on arrival was quite different. When I questioned this, they told me this was Booked.net's fault because the fine print of tax and vat was not included in the total price and that it should not say total price when it in fact was more than 20% dearer when vat and tax was added. Since it was late at night and we were being picked up early the enxt morning I felt that there wasn't much choice but to pay the extra and stay there but it certainly made us feel annoyed. If it is true that Booked.net says 'totla price...' and then doens't clearly point out the VAT and tax charge I hope this can be amended in the future. I don't recall having this issue elsewhere.

  • 7.0
    Very good

    Location wise..this place is right across St. Luke and just a short walk to the front which is a block up the street and its modern decor...Its also situated right next to High Street where you can find many different restaurants and other shopping places.. Checking in at this hotel late at night was the only good service we got as the front desk attendant was professional, patience and had excellent customer service..There was another lady in the receiving area whom I think is Sally....This was the best and most accommodating and friendly staff...She knew where places were around and I was just thinking why didn't they put her in concierge or operator or something because she was good and very trust worthy which is very important...I Tried tipping her one time and she denied it and that would make her the first local to deny tipping....

    Oh....My.....Gosh.....I Do not know where to start!!...i have never had so much problems in one place as much as I for this one....I Travel a lot but this was just ridiculous for the price I payed with the problems endured...I Want my money BACK!...ugghh...or something????...I Am so disappointed as I also came to find out that this is the same hotel chain with Avenue Hotel in Makati where I stayed last September and had a major problem with my credit card account. Ok...#1 = transportation: Landing in Philippines at 10:25p.M. for medical purposes and no one to greet us started the one of many problems we had with this hotel...we walked up and down twice and asked around and called until 40 min. Later..a security guard went across the street to help us find the driver....Later on, the hotel was charging us about 75 U.S. dollars for the trip which I was told it costed $37. After going through some complaints and other issues...Mgr. Decided to only charge $37. #2.) The bathroom drain stunk so bad we couldn't sleep in the room even with the door closed. We complained everyday. The Mgr. Came and spoke with my husband and apologized and sent in engineer...who only sprayed with oil freshener..every time we complain, they sent engineer in, after 5 days in a row...we got tired..nothing was done for the next 4 days as we stayed there 9 days!!!! We bought clorox and lysol and used on that bathroom...it rid the smell but then we had to live with the smell of clorox....The water temperature is so hard to control..it goes from hot hot to cold cold...and after couple of days, we found it to be easier to work on the temperature first [15 min] before taking our clothes off to shower rather than sitting there with soap on our heads while enduring some odd temperatures...#3.) interior modern decor was nice but non functional. I took a pix of this bcs. It was the dumbest thing I've ever seen...

  • 8.8
    Superb

    1. The ambience, decor and lighting of the room. 2. The options provided for buffet breakfast 3. Courtesy of hotel staff

    1. There is a deposit charge of 3000 Peso to be paid while check-in is too high and not known upfront 2. The taxi charges for airport drop 1240 - 3000 pesos is a rip off when the meter taxi charges 170-210 peso 3. The elevators which take a lot of time sometime. Why do some elevators not stop on certain floor.

  • 5.4
    Guest rating

    Location was awesome, it's walking distance to all the shopping, clubs and food places.

    It seems your privacy is not that great, and some construction on the hotel and next door a major building coming up. House keeping very noisy all day.

  • 10.0
    Exclusive

    Nice and new hotel in a big building that has more than 30 floors. Nice rooms with nice views. There is a good pedestrian area with shops and fontains that is rear for Manila. Staff was good. Wifi and cable internet in the room.

  • 7.4
    Very good

    i stayed one night and was surprised that the room was going to cost me almost twice what was listed on the website. i wont return as i stayed at several hotels and did not encounter this.

  • 8.2
    Fabulous

    - I really liked the location of the hotel as it is the first hotel in the Fort, which is an area I like in Manila. - The rooms are big and design is really nice. - Nice choice for breakfast

    - When we checked out, I realised they had charged us some extra things like coffee, when we never drink coffee. We asked to see the receipts and they had no signature, so they accepted to refund us but it was a hustle. Someone had also added a tip in the bill. - The check-out took 45minutes because of the bill issues and then we asked them to put something in the safe for us for the afternoon, as we didnt want to walk around Manila with certain valuables but the staff refused and didnt want to make that extra effort for us. - The staff is nice but not very reactive. In conclusion: Nice hotel BUT check your bill and they are not willing to go the extra mile for you.

  • 8.8
    Superb

    Staff were very friendly. Food was good, rooms very clean.

    Floor numbers and lift numbers do not matchup but the hotel stff are on hand to help.

  • 10.0
    Exclusive

    Very comfortable, well-designed room; excellent breakfast; very nice pool / patio over the city. Wi-fi was included in the room price and worked perfectly. The staff were very friendly and helpful--really went out of their way. For me that's the true test of a great hotel, and I think this one will only get better. I'd definitely recommend it to business travelers in the Global City area.

    The building that houses the hotel appears still to be under construction to a certain extent, so the lobby is not very well branded, and the entrance to the hotel is not as straightforward as it should be. That said, I think they're working on this. As a new hotel, it still seems to be getting its act together, but the facilities are very nice, and the staff have a great attitude--their efforts smooth over any rough patches.

  • 9.2
    Superb

    The rooms are very nice - better than the usual standard hotel room.

    We ordered food at the coffee shop at 2:30 pm and it took longer than 30 minutes for my roast beef sandwich (it only had 1 thin slice of beef and lettuce) and the mahi mahi for my wife. They made up for it on our complimentary breakfast buffet though.

  • 7.0
    Very good

    The service of the hotel staff was simply excellent!

    The amenities are 4-star. Clean and basically acceptable. Bed is too hard to sleep on. Elevator service is slow as others have noted and definitely can be improved. Price is expensive for what you get.

  • 2.4
    Guest rating

    Badroom was really dirty. There was vomid in the elevator. This hotel was really a waist of money.

  • 7.0
    Very good

    Good location Reasonable rate Nice room decor New

    Booked a suite, but when I arrived only a smoking suite was available. Was downgraded to a regular room. Room windows were dirty affecting the view Day staff seemed complacent and unconcerned with helping guests Aircon smelled like mildew Lots of new construction in this part of the city. Some could be turned off by the noise and view

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Highlights
8
FabulousBased on  42 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Philippines

Use Badge
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 6 yearsExisting beddingFREEExtra bedChildren above
6 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Ninoy Aquino Intl (MNL)6.2 mi
NAF (NSP)12.4 mi
Train
Buendia MRT Station3.0 mi
Ayala MRT Station3.5 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room